Nashville Artisan Chocolate Factory and Gourmet Shop

Shipping & Returns

Delivery & Shipping

All orders are shipped UPS Ground Service. If you require faster delivery, there will be an additional charge. Products are shipped within 3-5 business days of ordering. We use high quality packing material to ensure your product will be as fresh as possible. We recommend your product be shipped to a destination where delivery can be received by a person. We make every effort to have your order arrive as if you picked it up from our factory. Colts will not be responsible for items damaged because they were left unattended. If particular days are not good for you, please let us know.

A $15 fee will be assessed to each rerouted package. Incorrect address information may delay the receipt of your package.

Colts Chocolates reserves the right to delay orders as it relates to warm temperatures that may cause the product to melt during shipping.

We only ship within the United States. However, if you would like to order from overseas, we will take orders that will be shipped within the United States.


Our chocolates are perishable and made fresh daily. Because of this, refunds are not made, so please select with care.